Data protection for B2C products

Privacy Policy

With G DATA Antivirus / Internet Security / Total Security (“G DATA Antivirus Software“) we provide protection against viruses, Trojans, phishing and other types of malware. G DATA Antivirus Software contains several components in which we process personal data. Detailed information on individual modules can be found below:

Malware detection / Malware Information Initiative

G DATA Antivirus Software uses multiple modules (e.g. malware scan, bank guard, exploit protection) to identify malware, detect suspicious behaviour of applications and improve our detection techniques. If the G DATA Antivirus Software identifies malware we process unique identifiers (e.g. installation identifiers, unique malware identifiers, your operating system and your IP address) and checksums about files identified by our application as potentially malicious and their respective file path for each device and application installation. The processing of this data will be carried out to fulfil our contract with you regarding the use of G DATA Antivirus Software. We also use this data for statistical analysis of detected malware and its spread and to improve our analysis methods. You may opt-out from future transfers of this data to G DATA by visiting the settings of the respective G DATA Antivirus Software.

Registration

You may test G DATA Antivirus Software for a limited time free of charge. To activate your test version, we require you to provide your name and email address during the registration process. You may also enter your address. If you decide to activate a paid license we connect this data with your registration number. You may also provide the name of the partner through which you obtained your license. We use this information to activate your respective license and ensure proper licensing of our application. This data is processed in order to fulfil our contract with you regarding the use of G DATA Antivirus Software.

Updates

G DATA Antivirus Software performs regular signature updates to maintain malware protection. We process your IP address and the information provided at registration to verify your license status. This data is processed in order to fulfil our contract with you regarding the use of G DATA Antivirus Software.

Anti-Phishing / Parental Control

If you activate the Anti-Phishing or Parental Control modules, G DATA Antivirus Software sends URLs accessed by your device to our server. We process this data in order to provide you with an assessment of the security of the accessed URL. This data is processed in order to fulfil our contract with you regarding the use of G DATA Antivirus Software. To maintain a connection between our server and any requesting computer, we need to process the requesting computer’s IP address. We do not store IP addresses in these cases. If a website is blocked we use the IP address to determine the country that the request originated from. After this the IP address will be deleted and cannot be used to identify any requesting computer or their user. We also use this data for statistical analysis of detected malware and its spread and to improve our analysis methods.

Spam Filter

If you activate the Spam Filter module, G DATA Antivirus Software will process incoming emails to determine if they are spam messages. To categorise emails and to compare them with known spam messages, we transmit a hash of incoming emails to our technology partner Cyren. In some cases, it may be possible that we transmit email content (e.g. header information) to Cyren. This is also done to categorise emails and to compare them with known spam messages. This data is processed in order to fulfil our contract with you regarding the use of G DATA Antivirus Software.

News

In each version of the G DATA Antivirus Software we provide regular and event-triggered information about our products, their features and current security topics in the “News” section. You may opt-out from receiving news by visiting the settings of the respective G DATA Antivirus Software.

Support / Data protection officer / Data protection enquiries

Each G DATA Antivirus Software is a product of G DATA Software AG, Königsallee 178, 44799 Bochum, Germany. G DATA Software AG is the controller in terms of data protection regulations. You can send support requests via the contact form at https://www.gdatasoftware.com/support

Our data protection officer is Bitkom Servicegesellschaft mbH, Albrechtstraße 10, 10117 Berlin, Germany. You can send your data protection enquiries to gdpr@remove-this.gdata.de via email.

Version 05/18