FAQ

62 results:
31. How to reinstall G DATA Mobile Internet Security  
Step 1. You will first have to remove the program from your Android device. The following article will guide you through the removal process: How to remove G DATA Mobile Internet Security …  
32. How to install and activate G DATA Antivirus for Mac  
Step 1. Download the latest version of G DATA Antivirus for Mac from the following link: Click here  Step 2. Once the above file has been downloaded, Open it. Step…  
33. How to update G DATA Antivirus for Mac  
G DATA Antivirus for Mac is kept up to date through an automated process. You can however update the software manually at any time, as follows: Step 1. Open G DATA Antivirus for Mac.…  
34. How to remove G DATA Antivirus for Mac  
Step 1. Open Finder on your Mac. Step 2. Click on Applications on the left hand. Step 3. Click on the search bar, type in "Uninstaller" and hit the key Enter. Step 4. Double click on…  
35. Get started with G DATA Antivirus for Mac  
After your purchase of G DATA Antivirus for Mac, you will receive a Registration Number via email. This number will be needed to activate your product. If you don't know where to find it,…  
36. After the upgrade to Windows 10, G DATA is not active. Is my system secure?  
Even though under normal circumstances your G DATA software is ported to the new Windows installation during the update to Windows 10, in some cases it can happen that the operation deactivates…  
37. Get started with G DATA Mobile Internet Security  
The easiest way to purchase G DATA Mobile Internet Security is from the Google Play Store. The following article will provide you with additional information about this process: How to…  
38. How can I authorize an application on the Firewall?  
The G DATA Firewall is only included in the following products on PC: Internet Security Total Protection The following tutorial will show you how to authorize an application on the…  
39. How to reactivate an already installed G DATA Antivirus for Mac  
If the license of G DATA has expired, you can reactivate it without having to reinstall the program. You simply need a valid Registration Number. If you have purchased the product but do not…  
40. How to reactivate an already installed G DATA program for Windows  
If the license of G DATA has expired, you can reactivate it without having to reinstall the software. You simply need a valid Registration Number or Login Credentials (User Name and…  
41. How to find your Registration Number for G DATA Antivirus for Mac  
When you have purchased a digital copy of the product from our website, you have received an email from shop@gdata.de with your Registration Number in it (pictured below). It can take up to 5-10…  
42. How to reinstall G DATA Antivirus for Mac  
If you wish to reinstall G DATA Antivirus for Mac, you will need your Registration Number reactivate the program. If you don't know where to find it, consult the following article: How to…  
43. How to upgrade your G DATA for Windows to one of our more comprehensive security solutions  
Our different product's key features are as follows: G DATA Antivirus: Award-winning security solution including a protection in real time against malware and software vulnerabilities, email…  
44. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
45. How to purchase and install G DATA Mobile Internet Security from the Google Play Store  
Step 1. Open the Google Play Store from your Android device. Step 2. Using the search function at the top, search for “G DATA INTERNET SECURITY” Step 3. Click on the second product, with a…  
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