Background Information:
To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates.
Windows Server 2003 (prior to R2) cannot natively receive…
To show the Security Status of a G DATA Security Client, proceed as follows:
1. Open G DATA Administrator.
2. Using the client tree on the left hand side, select a client or group of…
This is a rare issue which could happen after a software update to 14.0.1.122, resulting in the G DATA Driver Framework not being correctly installed.
As a result, the G DATA Security Client…
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions
For the Memory Requirements, they are always expressed as free RAM available and not…
We are happy to offer you many new useful features with the latest version of our business solution. Unfortunately we noticed some issues during the roll-out process. In order to enable you to…
The following reasons could prevent you from logging in to G DATA Administrator:
Cause 1: The user credentials are not recognized
Cause 2: The ManagementServer is not reachable
Cause 3: The…
Our different product's key features are as follows:
G DATA Antivirus: Award-winning security solution including a protection in real time against malware and software vulnerabilities, email…
There are two different update options for your software: Virus signature updates and Program updates.
Virus signature updates ensure that your computer stays protected against the most…
By default, G DATA Mobile Internet Security is updated automatically each day.
However, it is also possible to start an update manually. To do this, proceed as follows: Step 1. Open…
There are two different update options for your software: Virus signature updates and Program updates.
Virus signature updates ensure that your computer stays protected against the most…
G DATA Antivirus for Mac is kept up to date through an automated process. You can however update the software manually at any time, as follows: Step 1. Open G DATA Antivirus for Mac.…
When you encounter a technical issue with a component of the G DATA Business software before any log is taken check that the issue isn't be caused by external factors: Is network…
In the event of a G DATA Security Clients showing the status « No connection to server » under the column Security Status, there can be several different causes. Not all of them indicate…
All of the following has to be done on the computer where the Security Client which presents the issue is installed.
Step 1. Download DebugView from Microsoft by clicking here.
…
