FAQ

5 results:

1. How to take debug logs of the ExploitProtection, BankGuard or Anti-Ransomware component of the G DATA Security Client for Windows

…This article will show you how to take debug logs of ExploitProtection, BankGuard or Anti-Ransomware component of the G DATA Security Client in case of technical issues.

2. How to take debug logs of the G DATA ManagementServer

…This article will show you how to take debug logs of the G DATA ManagementServer in case of a technical issue with the functioning of the server.

3. How to take debug logs of the G DATA Security Client for Windows in case of communication issues with the ManagementServer

…This article will show you how to take debug logs of the G DATA Security Client in case of unidentified technical issues related to client-server communication. For any other technical issue, contact G DATA Support to…

4. How to troubleshoot communication issues between the Security Clients and the ManagementServer of G DATA

… mentioned points were checked and none of them allowed to locate the issue, you will need to take debug logs of the Security Client. The following article will help you to collect the mentioned logs: How…

5. How to troubleshoot the software and take debug logs

…This article will show you how to take the various debug logs in order to investigate technical issues with G DATA Business Solutions.