All of the following has to be done on the computer where the Security Client which presents the issue is installed.
Step 1. Download DebugView from Microsoft by clicking here.
…
In the event of a G DATA Security Clients showing the status « No connection to server » under the column Security Status, there can be several different causes. Not all of them indicate…
When you encounter a technical issue with a component of the G DATA Business software before any log is taken check that the issue isn't be caused by external factors: Is network…
G DATA Antivirus for Mac is kept up to date through an automated process. You can however update the software manually at any time, as follows: Step 1. Open G DATA Antivirus for Mac.…
There are two different update options for your software: Virus signature updates and Program updates.
Virus signature updates ensure that your computer stays protected against the most…
By default, G DATA Mobile Internet Security is updated automatically each day.
However, it is also possible to start an update manually. To do this, proceed as follows: Step 1. Open…
There are two different update options for your software: Virus signature updates and Program updates.
Virus signature updates ensure that your computer stays protected against the most…
Our different product's key features are as follows:
G DATA Antivirus: Award-winning security solution including a protection in real time against malware and software vulnerabilities, email…
The following reasons could prevent you from logging in to G DATA Administrator:
Cause 1: The user credentials are not recognized
Cause 2: The ManagementServer is not reachable
Cause 3: The…
We are happy to offer you many new useful features with the latest version of our business solution. Unfortunately we noticed some issues during the roll-out process. In order to enable you to…
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions
For the Memory Requirements, they are always expressed as free RAM available and not…
This is a rare issue which could happen after a software update to 14.0.1.122, resulting in the G DATA Driver Framework not being correctly installed.
As a result, the G DATA Security Client…
To show the Security Status of a G DATA Security Client, proceed as follows:
1. Open G DATA Administrator.
2. Using the client tree on the left hand side, select a client or group of…
Background Information:
To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates.
Windows Server 2003 (prior to R2) cannot natively receive…
