FAQ

75 results:
46. How to reinstall a registered G DATA Business product  
Your Login Credentials will be needed in order to reactivate the ManagementServer. If you don't know where to find them, consult the following article: How to find your Login Credentials for…  
47. How to remove G DATA Business  
G DATA Business solutions consist of distinct, yet separate components. Each has to be removed individually. These components are: - G DATA ManagementServer. (Note that the Graphical…  
48. How to install the G DATA client for Android  
There are two different ways to install the G DATA client on an Android device: A. Via the G DATA Administrator In this first scenario, the installation link is sent via email. This…  
49. How to update the virus definitions and program files of G DATA Business  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most…  
50. How to install the G DATA Security Client for Linux or Mac  
There are two ways to install the G DATA Security Client for Linux or Mac; either remotely from the G DATA Administrator, or locally via an installation script A. How to install the…  
51. How to renew your license for G DATA Antivirus for Mac  
In order to renew your G DATA Antivirus for Mac, you first need to purchase a new license key (also called Registration Number). It is not possible to extend the validity of an existing…  
52. System Requirements for G DATA Business  
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions For the Memory Requirements, they are always expressed as free RAM available and not…  
53. How to reactivate an already installed G DATA Business program  
In order to reactivate your G DATA Business solution, you only need to reactivate the ManagementServer. There are two different ways to do this, depending on whether you have received a new…  
54. Get Started with G DATA Business  
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number. Your license is inactive until you use this Registration Number to activate your…  
55. How to remove G DATA Antivirus for Mac  
Step 1. Open Finder on your Mac. Step 2. Click on Applications on the left hand. Step 3. Click on the search bar, type in "Uninstaller" and hit the key Enter. Step 4. Double click on…  
56. "HttpClient error" during an update, what to do?  
Your G DATA software allows you to prevent updates from being downloaded from selected Wifi or 3G networks.  The reason for this is that these network connections can be slower than…  
57. How to find your license key in G DATA Antivirus for Mac  
Step 1. Open G DATA Antivirus for Mac. Step 2. Click "X days left" at the bottom of the window. Your license key is now visible at the top of the window:  
58. How to update G DATA Antivirus for Mac  
G DATA Antivirus for Mac is kept up to date through an automated process. You can however update the software manually at any time, as follows: Step 1. Open G DATA Antivirus for Mac.…  
59. Get started with G DATA Antivirus for Mac  
After your purchase of G DATA Antivirus for Mac, you will receive a Registration Number via email. This number will be needed to activate your product. If you don't know where to find it,…  
60. After the upgrade to Windows 10, G DATA is not active. Is my system secure?  
Even though under normal circumstances your G DATA software is ported to the new Windows installation during the update to Windows 10, in some cases it can happen that the operation deactivates…  
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