Your Login Credentials are displayed to you in a pop-up window following the activation of any G DATA product using your Registration Number, which you receive after the purchase of a…
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions
For the Memory Requirements, they are always expressed as free RAM available and not…
In order to reactivate your G DATA Business solution, you only need to reactivate the ManagementServer.
There are two different ways to do this, depending on whether you have received a new…
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number.
Your license is inactive until you use this Registration Number to activate your…
There are different ways to configure the Mailsecurity Gateway depending on where it is located in your network infrastructure and depending on which ports you are using for the different email…
The Security Client of G DATA Business can be installed on various Windows operating systems (including Windows Server).
Click here to get a detailed overview of the supported operating…
The G DATA Business client for iOS makes use of the Apple push notifications.
In order to enable this function, you will first have to create an account in our ActionCenter.
Access the…
Background information:
On 24 October 2016, a signature update replaced the G DATA engine (Engine B) with a new version (GDAV.dll). As part of the update, the code signing certificate that we use…
Background Information:
To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates.
Windows Server 2003 (prior to R2) cannot natively receive…
The following reasons could prevent you from logging in to G DATA Administrator:
Cause 1: The user credentials are not recognized
Cause 2: The ManagementServer is not reachable
Cause 3: The…
In the event of a G DATA Security Clients showing the status « No connection to server » under the column Security Status, there can be several different causes. Not all of them indicate…
This is a rare issue which could happen after a software update to 14.0.1.122, resulting in the G DATA Driver Framework not being correctly installed.
As a result, the G DATA Security Client…
Dear Secure Chatters, The best possible quality in our services and products is our aspiration. Unfortunately we will not be able to ensure this accustomed high standard in our G DATA Secure Chat…
Please rename the file "NativeMessagingWP.exe" temporarily into "NativeMessagingWP.exe.tmp" and restart the terminal server. We are trying to provide you with an automated solution as soon as…
We are happy to offer you many new useful features with the latest version of our business solution. Unfortunately we noticed some issues during the roll-out process. In order to enable you to…
