FAQ

75 results:
16. How to change locally the ManagementServer or subnet server assigned to a Security Client  
In order to allow a Security Client to connect to a different ManagementServer or subnet server than the one it was originally assigned to, you will have to change a couple of registry values on…  
17. How to configure email based reports  
Step 1. Open the G DATA Administrator and go to the tab ManagementServers > General Settings > Email. Step 2. Click on the small cogwheel at the center right part of the screen. Step…  
18. How to configure the G DATA Mail Security Gateway  
There are different ways to configure the Mailsecurity Gateway depending on where it is located in your network infrastructure and depending on which ports you are using for the different email…  
19. How to copy and paste text from one place to another  
Step 1. Place your mouse cursor at the beginning of the text you wish to copy. (e.g.: license key sent to you via email). Step 2. Hold down the left mouse button and move your cursor to the end…  
20. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
21. How to enter your credentials on Android  
Step 1: Open your G DATA Mobile Security software and tap the three bars in the top left corner. Step 2: Tap Settings and then tap G DATA – Account. Step 3: Enter your credentials in the…  
22. How to enter your credentials on iOS  
Step 1: Open your G DATA Mobile Security app and tap Settings. Step 2: Tap G DATA Account. Step 3: Enter your credentials in the Username and Password fields and click Refresh to confirm.  
23. How to enter your credentials on macOS  
Step 1: Open G DATA Antivirus for Mac. Step 2: Click Settings. Step 3: Click License, and then click Change login details. Step 4: Enter your login details in the Username and Password fields…  
24. How to enter your credentials on Windows  
Step 1: Open your G DATA software. Step 2: Click on Login credentials in the lower left part of the window. This will open the Settings menu. Step 3: Enter your access data in the Username and…  
25. How to find your license key in G DATA Antivirus for Mac  
Step 1. Open G DATA Antivirus for Mac. Step 2. Click "X days left" at the bottom of the window. Your license key is now visible at the top of the window:  
26. How to find your login credentials  
Your login credentials are sent to you via e-mail the first time you activate any G DATA product with your registration number, which you receive after the purchase of the license. To get…  
27. How to find your Login Credentials for G DATA Business  
Your Login Credentials are displayed to you in a pop-up window following the activation of any G DATA product using your Registration Number, which you receive after the purchase of a…  
28. How to find your Registration Number  
Option A: If you have purchased a physical copy of the product, you will find the Registration Number in the box at the inner front side. Option B: If you have purchased your…  
29. How to install and activate G DATA Antivirus Mac  
Step 1: Download the latest version of Antivirus Mac from the following link: https://secure.gd/dl-avmac  Step 2: Once the above file has been downloaded, open it. …  
30. How to install and activate G DATA Mobile Internet Security (on iOS)  
1. Search G DATA Internet Security on the App Store To install the app, open the App Store on your device and enter "G DATA Internet Security" in the search bar. 2. Installation of Mobile…  
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