16.How to find your Registration Number Option A: If you have purchased a physical copy of the product, you will find the Registration Number in the box at the inner front side. Option B: If you have purchased your…
17.How to purchase a G DATA product Step 1 Go to the official G DATA website of your country. In order to access the G DATA website for any other country, click the small map down on right hand of the…
18.How to copy and paste text from one place to another Step 1. Place your mouse cursor at the beginning of the text you wish to copy. (e.g.: license key sent to you via email). Step 2. Hold down the left mouse button and move your cursor to the end…
22.I need help after updating to the latest version 14.2.0.472. We are happy to offer you many new useful features with the latest version of our business solution. Unfortunately we noticed some issues during the roll-out process. In order to enable you to…
24.G DATA Secure Chat is discontinued Dear Secure Chatters, The best possible quality in our services and products is our aspiration. Unfortunately we will not be able to ensure this accustomed high standard in our G DATA Secure Chat…
25.G DATA Meltdown & Spectre Scanner The Meltdown and Spectre vulnerabilities affect nearly every computer. To let you easily check your system, we developed G DATA Meltdown & Spectre Scanner for you. Click here to download G…
26.I can’t log in to G DATA Administrator, what to do? The following reasons could prevent you from logging in to G DATA Administrator: Cause 1: The user credentials are not recognized Cause 2: The ManagementServer is not reachable Cause 3: The…
29.How to reinstall G DATA Mobile Internet SecurityStep 1. You will first have to remove the program from your Android device.
The following article will guide you through the removal process:
How to remove G DATA Mobile Internet Security
…
30.Engine B does not update – what should I do? Background information: On 24 October 2016, a signature update replaced the G DATA engine (Engine B) with a new version (GDAV.dll). As part of the update, the code signing certificate that we use…