By default the Security Client contacts the server via its hostname. This requires Domain Name Resolution to work between the client and the server.
However, clients can be configured to use the…
To show the Security Status of a G DATA Security Client, proceed as follows:
1. Open G DATA Administrator.
2. Using the client tree on the left hand side, select a client or group of…
All of the following has to be done on the computer where the Security Client which presents the issue is installed.
Step 1. Download DebugView from Microsoft by clicking here.
…
Step 1. Place your mouse cursor at the beginning of the text you wish to copy. (e.g.: license key sent to you via email).
Step 2. Hold down the left mouse button and move your cursor to the end…
Step 1. Download the latest version of the product from one of the following links:
For G DATA Antivirus click here
For G DATA Internet Security click here
For G DATA Total…
There are two different ways to remove G DATA from your PC, first we will cover the standard one via the Programs and Features of Windows and then the second option via the setup package…
Your G DATA software allows you to prevent updates from being downloaded from selected Wifi or 3G networks.
The reason for this is that these network connections can be slower than…
There are two different update options for your software: Virus signature updates and Program updates.
Virus signature updates ensure that your computer stays protected against the most…
Step 1. Download the latest version of the product from one of the following links:
For G DATA Antivirus click here
For G DATA Internet Security click here
For G DATA Total…
In order to remove G DATA Internet Security from your Android device, you first have to remove it from the list of device administrators. Proceed as follows: Step 1. Open the…
If you have purchased the application from the Google Play Store, the installation process is covered in this other article:
How to purchase and install G DATA Mobile Internet Security from…
Step 1. You will first have to remove the software from your PC.
You can uninstall it from the Windows Programs.
If you need help with this operation, check the following article:
How to remove…
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number (a.k.a.: License Key). Your license is inactive (and does not expire!) until you use this…
Your Login Credentials are sent to you via email the first time you activate any G DATA product with your Registration Number, which you receive after the purchase of the license.
An…
Keep in mind that you only have to activate the program with the Registration Number once (this is called the Registration Process).
You then receive a User Name and Password via email.…
