FAQ

9 results:
1. The service “G Data Security Client” is not able to start with the error message "Error 1: Invalid function"  
…on a 64 bit OS. Step 3. Enter one of the following commands: “ avkwctl.exe /OnUpdate” on a 32 bit OS. “ avkwctlx64.exe /OnUpdate” on a 64 bit OS. If everything worked you get no further notification, if there…  
2. How to install the G DATA Security Client for Linux or Mac  
There are two ways to install the G DATA Security Client for Linux or Mac; either remotely from the G DATA Administrator, or locally via an installation script A. How to install the  
3. How to update the virus definitions and program files of G DATA Business  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most  
4. How to install and activate the G DATA ManagementServe (Using your Login Credentials)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.  
5. How to install and activate the G DATA ManagementServer (Using your Registration Number)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.  
6. How to allow the ManagementServer or secondary server to be contacted via its IP address or FQDN by the Security Clients  
By default the Security Client contacts the server via its hostname. This requires Domain Name Resolution to work between the client and the server. However, clients can be configured to use the  
7. How can I authorize an application on the Firewall?  
The G DATA Firewall is only included in the following products on PC: Internet Security Total Protection The following tutorial will show you how to authorize an application on the  
8. How to reactivate an already installed G DATA Business program  
In order to reactivate your G DATA Business solution, you only need to reactivate the ManagementServer. There are two different ways to do this, depending on whether you have received a new  
9. After updating to version 14.2.0.472 of the G DATA ManagementServer, I can no longer log in to the G DATA Administrator.  
Cause: This can occur due to the G DATA Administrator being open during the installation of the update. Another cause can be unexpected database entries during the conversion of the database.