FAQ

13 results:
1. G DATA Secure Chat is discontinued  
Dear Secure Chatters, The best possible quality in our services and products is our aspiration. Unfortunately we will not be able to ensure this accustomed high standard in our G DATA Secure Chat…  
2. Get started with G DATA Mobile Internet Security  
The easiest way to purchase G DATA Mobile Internet Security is from the Google Play Store. The following article will provide you with additional information about this process: How to…  
3. How to add additional devices to your license for Windows or Android  
Please keep in mind that Windows and Android licenses work separately. You can extend a Windows license from 1 up to 5 devices and an Android license from 1 up to 3 devices, however you can't…  
4. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
5. How to enter your credentials on Android  
Step 1: Open your G DATA Mobile Security software and tap the three bars in the top left corner. Step 2: Tap Settings and then tap G DATA – Account. Step 3: Enter your credentials in the…  
6. How to install and activate G DATA Mobile Internet Security (Using your Login Credentials)  
If you have purchased the application from the Google Play Store, the installation process is covered in this other article: How to purchase and install G DATA Mobile Internet Security from…  
7. How to install and activate your G DATA product  
Windows How to install and activate G DATA on Windows Android How to install and activate G DATA on Android macOS How to install and activate G DATA on macOS iOS How to install…  
8. How to purchase and install G DATA Mobile Internet Security from the Google Play Store  
Step 1. Open the Google Play Store from your Android device. Step 2. Using the search function at the top, search for “G DATA INTERNET SECURITY” Step 3. Click on the second product, with a…  
9. How to reinstall G DATA Mobile Internet Security  
Step 1. You will first have to remove the program from your Android device. The following article will guide you through the removal process: How to remove G DATA Mobile Internet Security …  
10. How to remove G DATA Mobile Internet Security from your Android device  
In order to remove G DATA Internet Security from your Android device, you first have to remove it from the list of device administrators. Proceed as follows: Step 1. Open the…  
11. How to reset or change your G DATA password  
Step 1: Go to the password reset web link below: https://www.gdatasoftware.com/lost-login-data Step 2: Enter either the email address you have registered with us, your G DATA registration…  
12. How to update G DATA Mobile Internet Security for Android  
By default, G DATA Mobile Internet Security is updated automatically each day. However, it is also possible to start an update manually. To do this, proceed as follows: Step 1. Open…  
13. Submit a suspicious file, URL or app  
Submit suspicious URL Submit suspicious file Submit a suspicious app