FAQ

57 results:
1. How to update G DATA Mobile Internet Security for Android  
By default, G DATA Mobile Internet Security is updated automatically each day. However, it is also possible to start an update manually. To do this, proceed as follows: Step 1. Open…  
2. How to purchase a G DATA product  
Step 1. Go to the official G DATA website of your country. For the United Kingdom go to: www.gdatasoftware.co.uk For the Global Website go to: www.gdatasoftware.com In order to access…  
3. How to add additional devices to your license for Windows or Android  
Please keep in mind that Windows and Android licenses work separately. You can extend a Windows license from 1 up to 5 devices and an Android license from 1 up to 3 devices, however you can't…  
4. How to renew your G DATA license for Windows  
Your license can be managed (renewed, extended or upgraded) via the G DATA UpgradeCenter. If you have any G DATA program installed on your PC, the easiest way to access the UpgradeCenter…  
5. How to renew your license for G DATA Antivirus for Mac  
In order to renew your G DATA Antivirus for Mac, you first need to purchase a new license key (also called Registration Number). It is not possible to extend the validity of an existing…  
6. How to install the G DATA Security Client for Linux or Mac  
There are two ways to install the G DATA Security Client for Linux or Mac; either remotely from the G DATA Administrator, or locally via an installation script A. How to install the…  
7. How to update the virus definitions and program files of G DATA Business  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most…  
8. How to install the G DATA client for Android  
There are two different ways to install the G DATA client on an Android device: A. Via the G DATA Administrator In this first scenario, the installation link is sent via email. This…  
9. How to remove G DATA Business  
G DATA Business solutions consist of distinct, yet separate components. Each has to be removed individually. These components are: - G DATA ManagementServer. (Note that the Graphical…  
10. How to reinstall a registered G DATA Business product  
Your Login Credentials will be needed in order to reactivate the ManagementServer. If you don't know where to find them, consult the following article: How to find your Login Credentials for…  
11. How to install and activate the G DATA ManagementServe (Using your Login Credentials)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.…  
12. How to install and activate the G DATA ManagementServer (Using your Registration Number)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.…  
13. How to install and configure Microsoft SQL Server 2014 Express  
Step 1. You can download SQL Server 2014 Express from the following link: https://www.microsoft.com/en-US/download/details.aspx?id=42299 Step 2. Click Download. Step 3. Choose either Express…  
14. How to change locally the ManagementServer or subnet server assigned to a Security Client  
In order to allow a Security Client to connect to a different ManagementServer or subnet server than the one it was originally assigned to, you will have to change a couple of registry values on…  
15. How to configure email based reports  
Step 1. Open the G DATA Administrator and go to the tab ManagementServers > General Settings > Email. Step 2. Click on the small cogwheel at the center right part of the screen. Step…  
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