G DATA Support - FAQ
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How to reset or change your G DATA password

This article explains how to reset your G DATA password.

Step 1: Go to the password reset web link below:

https://www.gdatasoftware.com/lost-login-data

 

Step 2: Enter either the email address you have registered with us, your G DATA registration number, or your G DATA username. Click Request reset link.

In our example, we have entered the G DATA username.

You will now receive an e-mail to the address you have registered with us.

 

Step 3: Click on the password reset link in the email to open a web page allowing you to change your password.

Step 4: Enter your desired password in both fields and click Reset password now.

Your new password must follow the below guidelines:

- It is between 8 and 20 characters long

- It contains at least one lower case letter

- It contains at least one upper case letter

- It contains at least one special character

- It contains at least one digit

Done! Enter your new G DATA password on all devices that you protect with a G DATA product.

To learn how to enter the credentials in the software follow one of the below guides, depending on the type of device you have:

How to enter your credentials on Windows

How to enter your credentials on Android

How to enter your credentials on macOS

How to enter your credentials on iOS

Last change:
05/12/2021

Operating system:
 Windows
 macOS
 Linux
 iOS
 Android

Products:
 Total Security
 Antivirus
 Internet Security
 Mobile Security Android
 Mobile Security iOS