Best protection for all devices
On the way
This article explains how to reset your G DATA password.
Step 1: Go to the password reset web link below:
Step 2: Enter either the email address you have registered with us, your G DATA registration number, or your G DATA username. Click Request reset link.
In our example, we have entered the G DATA username.
You will now receive an e-mail to the address you have registered with us.
Step 3: Click on the password reset link in the email to open a web page allowing you to change your password.
Step 4: Enter your desired password in both fields and click Reset password now.
Your new password must follow the below guidelines:
- It is between 8 and 20 characters long
- It contains at least one lower case letter
- It contains at least one upper case letter
- It contains at least one special character
- It contains at least one digit
Done! Enter your new G DATA password on all devices that you protect with a G DATA product.
To learn how to enter the credentials in the software follow one of the below guides, depending on the type of device you have: