The hospital’s IT department did a web search of security providers and after a direct comparison chose G DATA’s Endpoint Protection Business. “Our decision was also based on positive test reports”, says Hilgert. It was also important for them that the producer of the IT security solutions come from Germany so they could be sure of rapid support in the event of an emergency. The security solution from G DATA has been in use at the hospital for four years now. The benefits are quite obvious, says Mr. Hilgert. “G DATA is a German provider, their CloseGap technology is efficient, the management console is clear and intuitive to use, and in my view the software is also highly performance preserving. In the server area, that alone is a decisive criterion.” They were also impressed with the Premium Support from G DATA. “Recently we had a huge error with our software distribution program, which was blocked by G DATA. Their Premium Support immediately addressed the issue and the error was corrected. They also explained the causes of the error message to me, so we were then able to take preventive measures.”
In addition to all the benefits, Mr. Hilgert feels that the successes with the G DATA Endpoint Protection Business deserve pointing out too. “The USB port block works very well. With it, we can be sure that unauthorized devices are blocked. This was extremely important to us for avoiding theft or for keeping viruses out.” The staff was also educated on potentially dangerous websites. By using a protocol we are now able to very quickly identify who caused which virus messages. “In such a case, we receive a message in the system, contact the respective user and point out to them that the website or programs are unsafe or that viruses had been detected. This approach has led to a happy decline in the instances of undesired websites,” says Mr. Hilgert.