Privacy policy

1 General Information

We are pleased about your visit on our website and your interest in G DATA. The protection and security of our customers' and users' data is important to us. We have therefore designed our website and our business processes in such a way that as little personal data as possible is collected or processed. The following privacy policy explains which information we collect during your visit to our website and which parts of this information may be used in which way.

3 Technical provisioning - Cookies

„Cookies" are used on our site. These simplify and accelerate the provisioning of your visit to our website or are necessary to enable you to use our website. If you do not wish our website to store cookies on your computer, you can deactivate the cookie feature in your browser settings or adjust the settings so that you are informed when cookies are used on a website.

4 Retargeting & Display Advertising

On our website we use retargeting technology. We use retargeting to categorize website visitors into user groups. Depending on the respective user group, we address website visitors on other websites or in apps with personalized advertising about our products and services. The legal basis for this data processing is our legitimate interest.
We use the following products, which are provided to us by service providers:

4.1 Google AdWords User Lists / Google Dynamic Remarketing

Google AdWords User Lists and Google Dynamic Remarketing are products of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4. Irland („Google“). Our website uses a pixel, which establishes a direct connection to the Google servers. The Google server receives information about your visit on our website.  Google links this information to a unique ID that is stored on your device in the form of a cookie or provided by your device ("advertising ID" on smartphones). If you visit other websites that also use Google AdWords User Lists / Google Dynamic Remarketing this information will also be linked with your unique ID. However, we do not know which other websites you visit.

Further information about managing your privacy at Google can be found at www.google.de/intl/en/policies

4.2 Criteo

We use Criteo, a cookie-based retargeting technology by Criteo GmbH, Unterer Anger 3, 80331 Munich, Germany, to collect information about the surfing behaviour of website visitors for marketing purposes in pseudonymised form. Criteo can analyse the surfing behaviour and then display targeted product recommendations as a advertising banner when other websites are visited. Under no circumstances will the pseudonymised data be used by us to personally identify the visitor to the website. 

For more information on data protection at Criteo, please visit www.criteo.com/privacy/

5 Statistical analysis – tracking

We use tracking technology on our website to measure, evaluate and optimize our website content. To protect our users and partners, we can also identify and defend ourselves against fraud and security risks. The legal basis for this data processing is our legitimate interest.

5.1 Google Analytics / DoubleClick

We use Google Analytics and DoubleClick, web analysis services by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4 Ireland ("Google"). The protection of your data is important to us, therefore we have configured Google Analytics to use the configuration parameter "anonymizeIp". By this, your IP address will be shortened and never processed fully. We therefore process your personal usage data anonymously in Google Analytics. All other data will only be processed pseudonymised. It is not possible for us to draw any conclusions about your identity.

For more information on how Google protects your privacy, please see the information at www.google.com/analytics/terms/gb.html and www.google.de/intl/en/policies/

5.2 Matomo

We use Matomo (formerly Piwik) for web analysis, a service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, ("Matomo") using cookie technology. The protection of your data is important to us, therefore we have additionally configured Matomo in such a way that your IP address is recorded only shortened. We therefore process your personal user data anonymously. It is not possible for us to identify you personally.

For further information on Matomo's terms of use and the provisions of data protection law, please visit: matomo.org/privacy/

5.3 Quantcast

We use Quantcast for web analysis, a service of Quantcast International Limited, Beaux Lane House, Lower Mercer Street, 1st Floor, Dublin 2, Ireland ("Quantcast") using cookie technology. Your data will only be processed pseudonymised, it is not possible for us to identify you personally. 
Further information on the terms of use of Quantcast and the data protection regulations can be found at: www.quantcast.com/privacy/

5.4 intelliAd

We use intelliAd for web analysis, a service of intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich, Germany ("intelliAd") using cookie technology. Your data will only be processed pseudonymised, it is not possible for us to identify you personally.

5.5 Trusted Shops

We use Trusted Shops Analytics for web analysis, a service of  Trusted Shops GmbH, Subbelrather Straße 15c, 50823 Cologne, Germany („Trusted Shops“) using cookie technology. Your data will only be processed pseudonymised, it is not possible for us to identify you personally.

If you have given your consent during the ordering process, Trusted Shops will contact you via email after completion of your order process and enable you to review the ordering process. You can object to the processing of your data for this purpose at any time with effect for the future.

5.6 Affiliate tracking

We place advertisements that are delivered via various online advertising networks. If you reach our website by clicking on an advertisement, we record this for evaluation of the range of our advertisement and for billing with our advertising partners.

6 Newsletter

You can subscribe to one of our newsletters on our website. If you provide information about yourself on the registration form, this information will only be processed based on your consent. You can revoke your consent at any time with effect for the future.

7 Opt-Out for remarketing and tracking

You may opt-out from the use of retargeting and tracking tools on our website at any time. Please use the following link to do so:

Opt-Out for all remarketing and tracking tools

Open personal cookie settings

After clicking the link, we store an opt-out cookie with an unlimited validity on your device. If you use our website with multiple devices you must opt-out from the use of retargeting and tracking tools for each device separately, as we cannot assign multiple devices to individual visitors. After your opt-out, no third party tools will be embedded into our website and these third party providers will not receive data about your visit.

Our Webinars

On our website there is the possibility to participate in webinars. When registering for a webinar, the data from the input mask such as name, company name and e-mail address are transmitted to us. In addition, the date and time of registration are recorded. As part of the registration process, your consent (Art. 6 para. 1 lit. a DSGVO) to the processing of the registration data will be required. This is because statistical data is collected and transmitted to us during and after the webinar. This includes data such as participation status and duration, questions posed/answered and interest in the webinar. We use this data for customer service and to enhance the user experience.

GoToMeeting

To conduct webinars, we use the GoToWebinar software solution from LogMeIn, Inc. which has been carefully selected and commissioned by us. It is bound by our instructions and is monitored regularly. The service provider is under contract to treat your data confidentially.

The user's data will be stored by the processor until the service contract is terminated. The processor is required to delete data, which are no longer necessary for the fulfilment of the contract, at the latest upon termination of the service contract unless there is a legal obligation to retain such data.

When using the GoToWebinar software solution from LogMeIn, Inc. there is a possibility that data could be transfered to the USA. However, LogMeIn is certified under the Privacy Shield Agreement, which guarantees compliance with European data protection laws: https://support.goto.com/webinar

You have the option to revoke your consent to the processing of your personal data at any time. An informal notification by e-mail is sufficient for this purpose. Alternatively, you can use the following LogMeIn, Inc. support form: https://www.logmeininc.com/legal/privacy

The LogMeIn privacy policy can be found at: The LogMeIn privacy policy can be found at: For more details on the technical functioning of the tool used and further information, see: https://www.gotomeeting.com/en-gb/webinar

9 Your Rights as a Data Subject

Please note: You have the right to request information at any time from G DATA CyberDefense AG, regarding personal data relating to you that we have stored (Article 15 of the GDPR). You are also entitled to request information regarding the recipients or categories of recipients to whom this data is forwarded as well as the purpose and duration of storage.

Rectification, erasure, restriction of processing

You also have the right to demand the rectification (as stipulated in Article 16 of the GDPR), erasure (as stipulated in Article 17 of the GDPR), or the restriction (as stipulated in Article 18 of the GDPR) of the processing of your personal data.

Data portability

Furthermore, as stipulated in Article 20 of the GDPR, you can request the transmission of your personal data at any time.

Right to object to processing

In the event of the processing of personal data for the performance of a task carried out in the public interest (Article 6(1)(1)(e) of the GDPR) or for the purposes of legitimate interests (Article 6(1)(1)(f) of the GDPR), you can object to the processing of your personal data at any time with future effect. In the event of an objection, we must refrain from all further processing of your data for the aforementioned purposes, unless

• •    There are compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or

•    The processing is necessary for the establishment, exercise, or defense of legal claims

As stipulated in Article 21(1) of the GDPR, data subjects have the right to object to data processing on grounds relating to their personal situation.

How can I exercise my rights?

To exercise these rights, please write to G DATA CyberDefense AG, G DATA Campus, Königsallee 178, 44799 Bochum or send an e-mail to gdpr@remove-this.gdata.de

10 The right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority. To do so, you can contact the data protection supervisory authority responsible for your place of residence or our company headquarters. The mailing address of the supervisory authority responsible for G DATA CyberDefense AG is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestrasse 2–4, 40213 Düsseldorf, Germany

11 Contact

If you have additional questions (such as ones pertaining to personal data relating to you that we have stored), please do not hesitate to contact us.

G DATA CyberDefense AG, G DATA Campus, Königsallee 178, 44799 Bochum, Deutschland. G DATA is the controller under the meaning of data protection regulations. You can submit contact requests to gdpr@remove-this.gdata.de.

Our data protection officer is Ali Tschakari, LL.M., Bitkom Servicegesellschaft mbH, Albrechtstrasse 10, 10117 Berlin. He can be reached directly at datenschutz@remove-this.bitkom-consult.de. You can submit additional questions regarding data protection to gdpr@remove-this.gdata.de.

Version 04/2020